Last updated: August 2026

Privacy Policy

Privacy Policy & Data Security

We respect your privacy and are committed to safeguarding your personal information.

Information We Collect

When you reserve a bus ticket on our portal or apps, we collect:

  • Personal Identity: Passenger name, age, gender, and ID card details.
  • Contact Details: Email address and mobile phone number for OTP verification, booking confirmations, and live bus tracking alerts.
  • Payment Information: Transaction identifiers and payment status (card/banking credentials are encrypted securely via RBI-licensed gateways like Razorpay).
How We Use Your Information

Your information is used strictly to issue electronic tickets, provide trip updates via SMS/Email/WhatsApp, process cancellation refunds, and comply with state transport regulations.